PCHelpware is basically made of three parts:
+A Viewer that is used to remote control a distant PC
+A Server that runs on the distant PC
+An optional Repeater that helps the Viewer and the Server to connect together. It is actually a mediation-proxy service.
Viewer and Server can be customized to fit your needs (see Part 3, Part 4 and Customization pages)
PcHelpware has two main connectivity schemes:
+Direct connection(can be used when only the server PC is behind a NAT router or simply not directly reachable)Server -> Viewer
+Connection through a repeater (can be used when both Viewer and Server PCs are behind their own NAT router)Server -> Repeater <- Viewer
- PC standing behind a NAT means that this PC can't be easily reached from outside (from the Internet)
- You must run the Viewer on your machine. The individual you want to help must run the Server on his machine. Even if this machine is behind a NAT the connection can be done because this connection is initiated by the Server from behind the NAT router to the Viewer over the internet.
See Part 2 for more details on connection modes and settings.
PCHelpware Zip file contents
This folder is used the save Viewer profiles
This folder contain the needed files to generate the customized server exe
If you wish to speedup your connections, you can install special Mirror Drivers under Windows 2000, XP and Vista.
- My Servers:
In this folder you find the generated servers. The servers are saved in a sub folder with the same name then the Viewer profile
This folder contains the Repeater. An instance is most time running on the uvnc.com server
Contain the background and icon of the server exe. Can be customized.
This is the profile name used to save the viewer A "Direct Connection" is a connection between server and viewer, "Via Repeater" uses the repeater as a proxy List of saved viewer profiles.